SPEAKING CARDS — CHEAP OR EXPENSIVE?
Read the situation and react.
Students should say:
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normal / maybe suspicious / suspicious
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I would ask...
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I would / would not pay because...
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I would / would not return...
Cards
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Replace cabin filter — 3 minutes — very expensive
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Wheel alignment after hitting a big hole
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Brake repair with no written order
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Suspension repair with photos and report
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Battery replacement, but old battery not shown
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Customer pays before explanation
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Small problem becomes a huge bill
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The mechanic shows the damage under the car
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The shop says “urgent repair” but gives no details
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The mechanic explains everything simply and clearly