Theme
Dark / Light
Text size
Canvas lesson only
Mystery Cards
Choose the most useful three cards before the mechanic gives an answer.
| Card | Information | Useful? |
|---|---|---|
| A | The customer drove through deep water yesterday. | |
| B | The customer is late for work. | |
| C | The noise is louder when turning left. | |
| D | The customer likes blue cars. | |
| E | There is no warning light. | |
| F | The oil service was last week. | |
| G | The customer has no receipt for another repair. | |
| H | The car starts normally. |
Role Play
| Customer | Mechanic |
|---|---|
| It was fine yesterday. | When did the problem start? |
| After work. I drove through water. | Is there a warning light? |
| No, but the noise is loud. | When is it loudest? |
| When I turn left. | We need to check it first. |
| So is it your fault? | I cannot promise yet. I do not want to guess. |
Change one detail and repeat: rain / no rain, warning light / no warning light, angry / calm customer.