What would worry you most?
Choose one answer in each line.
- Your booking is not in the system: annoying / scary / not a big problem.
- The hotel is almost full: wait / argue / find another hotel.
- Your phone says "paid", but the hotel says "pay now": pay again / show proof / call the bank.
- You booked a double room, but they offer a twin: accept / refuse / accept for one night.
- The receptionist makes a mistake: stay calm / become angry / ask for a manager.
- Which is worse: wrong date / wrong room / wrong price / wrong name?
