
Leo calls the customer. He says sorry for the mistake. The customer is not angry, but he needs the correct boxes today.
Leo calls his supervisor again. She tells him, “First, go back to Green Street. Take the wrong boxes. Then go to River Road 8. The correct boxes are there. After that, deliver the right boxes to both customers.”
Leo drives back to Green Street. He takes the wrong boxes and puts them in the van. Then he drives to River Road 8. There, he finds the other customer. That customer also has the wrong boxes.
Both customers are waiting for the correct delivery. Leo works quickly. He checks each label again, compares the addresses, and moves the boxes to the correct places.
After one hour, both customers have the right boxes.
Task 3A. Put the actions in the correct order
Write 1–6.
___ Leo goes to River Road 8.
___ Leo calls the customer.
___ Leo checks the labels again.
___ Leo takes the wrong boxes from Green Street.
___ Both customers get the correct boxes.
___ Leo speaks to his supervisor.
Task 3B. Complete the sentences
Use these words:
today / sorry / quickly / waiting / addresses / mistake
- Leo says __________ for the problem.
- The customer needs the correct boxes __________.
- Leo’s supervisor talks about the __________.
- Leo compares the __________ on the labels.
- Both customers are __________ for the correct delivery.
- Leo works __________.