TASK 4. MAIN STORY
STORY: ORDER 15
Tom picks an order.
He checks the packing list.
The packing list says eight items.
Tom counts the items.
He counts seven items.
There is a shortage.
Tom compares the items with the packing list again.
He reports the problem to the supervisor.
The supervisor confirms the shortage.
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TASK 5. STORY CHECK
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A) Choose the correct answer.
1) What does Tom pick?
a) a truck
b) an order
c) a label
2) What does Tom check?
a) the shelf
b) the truck
c) the packing list
3) What quantity is on the packing list?
a) 7
b) 8
c) 9
4) What is the problem?
a) wrong truck
b) shortage
c) no supervisor
5) Who confirms the problem?
a) Tom
b) the driver
c) the supervisor
B) Short answer:
6) How many items does Tom count? __________
7) What does Tom do after he compares the items? ________________________