🛎 Front-desk challenge

Work in groups of three. Change roles after three minutes.

Guest: You are Mariya Orlova. You booked through a website. You need a room for two people and want to check in now. Ask about the available options.

Receptionist: Search first using the screenshot spelling. The reservation is not confirmed. A twin room is free now; a double room may be free at 20:00.

Observer: Listen for three useful questions, one honest limit and a clear final offer. At the end, give the receptionist one specific suggestion.

Task 6

Your guest has chosen the twin room. Finish the conversation in three lines:

1. confirm the room;
2. give one practical next step;
3. close politely.