Exercise A — Choose ONE sentence that is wrong / not logical / not safe
Set 1 (battery safety)
A) Cover open terminals before testing.
B) Terminals are open, so it can be unsafe.
C) Touch the terminals with wet hands to check faster.
D) Stop and make it safe first.
Set 2 (tire damage)
A) A damaged tire may not be safe to drive.
B) If the tire is wet and cut, inspect it carefully.
C) Customer says “fine,” so no need to check.
D) Recommend repair/replacement if damaged.
Set 3 (lug nuts)
A) Loose lug nuts are dangerous.
B) Tighten and recheck if something feels loose.
C) Drive fast to “test” if it’s loose.
D) Stop driving if the wheel feels unsafe.
Set 4 (brake pads)
A) Brake pads are a car part.
B) Even if job is easy, check first.
C) Install without checking because customer is impatient.
D) Make a quick professional note.
Set 5 (clean vs dirty)
A) Dirty parts may need cleaning first.
B) Clean and dry parts are usually easier to work with.
C) “Dirty” means not clean.
D) Dirty terminals are safer than clean terminals.
Set 6 (wet work area)
A) Wet surfaces can increase risk.
B) Dry the area if needed.
C) Wet tire + damaged tire can be risky.
D) Wet means “very safe.”
Set 7 (open vs covered)
A) Open terminals = higher risk.
B) Cover can protect the terminals.
C) Open means “closed and safe.”
D) If it’s open, stop and make safe.
Set 8 (professional talk)
A) Explain the risk clearly to the customer.
B) Use simple facts: wet, damaged, open, heavy.
C) Say “Whatever bro, I don’t care.”
D) Recommend the next action.