Task 5 — What should George do first? (read carefully)
Job A situation: customer wants fast service
A) Install immediately with no check
B) Check the brake pads + install + quick test drive
C) Tell the customer to come back next month
Job B situation: terminals are open (cover missing)
A) Touch the terminals quickly and test
B) Stop and cover / make safe first, then test
C) Wash the tire first
Job C situation: tire is wet and damaged + lug nut feels loose
A) “Drive slowly, it’s fine”
B) Stop driving; inspect the damage + tighten/recheck lug nuts
C) Ignore it because the customer drove yesterday