🛑 A delivery is important. So is the next ten minutes.
Three people offer a plan:
- Driver: “I can drive carefully. It is only twenty minutes.”
- Dispatcher: “Send the van now. We will look at it after the delivery.”
- Technician: “Keep the van here, record the facts, and arrange another vehicle or another delivery plan.”
Task 4
Choose a plan. Give two reasons: one reason about people or the vehicle, and one reason about the delivery.
Task 5
Put these actions in a sensible order. Add one action of your own.
| Action | Order |
|---|
| contact the responsible person | ___ |
| keep the van stopped | ___ |
| record the smoke, smell and oil-level facts | ___ |
| promise a repair time without an inspection | ___ |
| your action: ____________________ | ___ |