🔥 The captain must choose
03 / Safety and pressure · Who needs an update?
The captain keeps people away from the damaged area. The trained crew follows its emergency procedures and brings the fire under control.
✅ Nobody is injured. But three nearby containers have visible damage, and some boxes are wet. The ship can still move, but the damaged area needs checking. The captain chooses the nearest port for inspection.
📞 Four customers, four worries
| Customer | Message |
|---|---|
| 🏥 Hospital | We need our medicine. Is it safe? |
| 🏭 Factory | We need the car brakes tomorrow. |
| 🛒 Supermarket | We need our food delivery. |
| 🚲 Bicycle shop | Where are our bicycles? |
The factory says: “Please continue to Russia. We cannot wait.”
💬 Does this message change the safety decision? Why?
🛟 Task 5 · Rebuild the response
Put the stages in the order they happen in this story. Explain the first choice.
A. Inspect the cargo at the port.
B. The trained crew controls the fire.
C. Send customers an inspection update.
D. Keep people away from the damaged area.
E. Go to the nearest port.
Our order: ___ → ___ → ___ → ___ → ___
💡 Customers can also receive an early message while the crew responds. An early warning is different from a confirmed cargo report.
💬 Task 6 · Update two customers first
Choose two customers to contact first. Give a reason for each. Different answers are possible.
Customer: ___
Why now: ___
One confirmed fact: ___
One thing we cannot promise yet: ___
🚫 Can you say “Your cargo is safe” before inspection? Can you give an arrival date you have not checked?
🗣️ Language dock
We are sorry about the delay.
The ship is going to the nearest port.
Your cargo needs inspection.
We cannot confirm the arrival date yet.
We will contact you when we have confirmed information.