return, claim, customer, receipt, reason, package, refund, replacement, warehouse, supervisor
return, check, open, compare, confirm, report, accept, refuse, replace, pack

PHRASES:
I want to return this item.
I have a claim.
What is the reason?
Do you have a receipt?
We can offer a refund or a replacement.
Please open the package.
Please compare it with the receipt.
Report it to the supervisor.
I can accept the return.
I must refuse the return.