Task 5 — What should Sam do first? (read the situation carefully)

Job A situation:

Truck is coming earlier. Dispatcher says: “Check temperature sticker. If too high, do not load.”
Best first action:

1. Load the pallet immediately because it is urgent

2. Check the temperature sticker + scan the pallet before loading

3. Put it on a warm shelf to make it easier to load

Job B situation:

Electronics cartons have lithium batteries. One carton corner is torn.
Best first action:

1. Put heavy boxes on top to save space

2. Repack/seal the torn carton and check battery labels

3. Ignore the corner, ship it fast

Job C situation:

Drum and pallet are wet. Strong smell. Wrap is loose.
Best first action:

1. Move it quickly to the truck so it leaves the warehouse

2. Stop movement, mark the area, inform supervisor (spill procedure)

3. Wipe it with a paper towel and continue normally

Task 6 — Fill the gaps (word bank)

Word bank: urgent, fragile, cold, clean, wrapped, torn, damaged, wet, leaking, safe, labels, report, repack, scan

1. Job A is ______ today. It must stay ______. The pallet looks ______ and ______.

2. Job B is ______ because there are laptops inside. One carton is ______, so it is ______ packaging.

3. Job C looks ______ and may be ______, so it may not be ______.

4. First Sam must ______ the cargo and check correct ______.

5. If cargo is leaking, Sam must stop and ______.

Task 7 — Make it professional (upgrade with and / but / because)

Rewrite each into ONE professional sentence.

1. The delivery is urgent. I must still check temperature.
   → _______________________________________________

2. The carton is torn. It has batteries inside.
   → _______________________________________________

3. The drum is wet. It smells strong.
   → _______________________________________________

4. The pallet is cold. It must be loaded today.
   → _______________________________________________