🏨 The concierge challenge

Work in groups of three. Change roles after three minutes.
Guest: Choose Sofia, the Morozov family or Mr Chen. Keep one extra preference secret until the concierge asks.
Concierge: Ask two useful questions. Recommend three stops in order. Name one limitation and one alternative.
Observer: Listen for a priority, a reason, a limitation and an alternative. Give one useful suggestion at the end.