PART 11. SIXTH PROBLEM

During lunch, Dan opens his laptop again. He sees a strange email from his bank:
“New login from another device.”
Now Dan feels afraid. His bank app was on the lost phone. He does not know if somebody has his phone and is trying to open his bank account.

Task 20. True or False

1. Dan checks his laptop at lunch.
2. He gets a strange email from a friend.
3. The email is from his bank.
4. Dan feels calm.
5. He worries about his bank account.

Task 21. Fill in the gaps

Use: bank, afraid, device, phone, account

1. The email is from Dan’s __________.
2. It says there is a new login from another __________.
3. Dan feels __________.
4. His lost __________ had the bank app.
5. He worries about his bank __________.

PART 12. ACTION TIME

Dan borrows a colleague’s phone and calls the bank. He reports the lost phone and asks them to block his card. Then he changes his password on the laptop. After that, he goes online and fills in a lost phone report form.

Task 22. Match the action and reason

1. calls the bank
2. blocks the card
3. changes the password
4. fills in a report

a. to tell about the lost phone
b. to stop card use
c. to make account safer
d. to report the problem officially

Task 23. Put in order

• Dan changes his password.
• Dan fills in a report form.
• Dan borrows a colleague’s phone.
• Dan calls the bank.
• Dan asks them to block the card.