Lesson: “Sam gets 3 jobs in the warehouse”

1) Story 

Sam is a trainee in a distribution center (warehouse). Today is busy: three shipments must be prepared and sent to customers. Sam must inspect the cargo, describe the condition, choose a safe decision, and choose the correct first action.

Before work starts, the shift supervisor says:

“Follow the rules. If something is dangerous, stop and report it.
If something is urgent, still check it first.
Scan everything. Labels must be correct.”

Sam checks the warehouse tablet. He sees three job cards.

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Job list (Sam’s tablet)

Job A — “Chilled food pallet”

Customer: FreshMart (local supermarket)
Delivery time: Today, 16:00 (urgent)
Cargo: 1 pallet of yogurt cups (12 boxes)
Storage requirement: keep cold (2–6°C)
Condition (Sam’s quick look): pallet is wrapped, boxes look clean
Note on tablet: “Fast service today — customer complains if late.”

Text: short message from the dispatcher

“Truck is coming earlier than planned. Please prepare it now.
Check the temperature sticker on the pallet.
If temperature is too high, do not load.”

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Job B — “Electronics cartons (batteries inside)”

Customer: TechShop
Delivery time: Tomorrow morning
Cargo: 6 cartons of laptops (each carton = fragile)
Important detail: lithium batteries inside
Condition (Sam’s quick look): cartons are closed, but one carton has a torn corner
Note on tablet: “Battery shipment = safety rules + correct labels.”

Text: safety note on the warehouse wall

“Lithium battery shipments must have correct labels.
Damaged cartons must be repacked before shipping.
Do not place heavy cargo on top.”

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Job C — “Chemical drum (possible leak)”

Customer: CleanPro (cleaning supplier)
Delivery time: No exact time (but must be documented)
Cargo: 1 plastic drum (25 liters) marked “Cleaning liquid”
Condition (Sam’s quick look): drum is wet outside, the pallet under it is wet too
Sam smells something strong. The shrink wrap is loose.
Note on tablet: “If leaking → stop and report. Use spill kit.”

Text: short incident report template (from the tablet)

“If you see leakage:

1. Stop moving cargo

2. Mark the area

3. Inform supervisor

4. Isolate cargo (quarantine zone)

5. Write a short report”

Sam must decide what to do first for each job.

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2) Vocabulary you need today (use in tasks)

Describing words (adjectives) — simple meanings

• urgent = must be done fast

• fragile = easy to break

• heavy = not light

• light = not heavy

• clean = not dirty

• dirty = not clean

• dry = not wet

• wet = not dry

• sealed = closed and protected

• open = not closed

• torn = damaged corner / broken packaging

• damaged = not OK

• leaking = liquid is coming out

• safe = OK / no risk

• cold / chilled = kept at low temperature

Logistics words (nouns)

pallet, box, carton, wrap (shrink wrap), label, barcode, scanner, dock, truck, shelf, temperature sticker, battery, drum, spill kit, quarantine zone, report

Action words (verbs)

inspect, scan, label, wrap, repack, seal, store, load, unload, separate, quarantine, report, clean, stop

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3) Useful sentence templates (use these)

• Job A is _____.

• The pallet/carton/drum is _____ and _____.

• It is not safe / not allowed because _____.

• First action: _____ the _____.

• We should _____ because _____.

Examples:

• The pallet is clean and wrapped.

• It is not allowed because the carton is torn.

• First action: repack the carton.

• We should stop because the drum may be leaking.

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TASKS 

Task 1 — Find facts (read + decide)

Read each mini-note and write A / B / C.

1. Which job is urgent today because the customer wants it fast?

2. Which job has batteries inside (special safety rules)?

3. Which job has packaging that is torn/damaged?

4. Which job must be kept cold (2–6°C)?

5. Which job looks wet outside and may be leaking?

6. Which job requires a report / supervisor if there is a problem?

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Task 2 — Choose the best description 

Job A (chilled food pallet)

A1) The pallet is clean and wrapped. It is urgent today and must stay cold.
A2) The pallet is leaking and unsafe. It must go to quarantine.
A3) The pallet is torn and has batteries inside.

Job B (electronics cartons)

B1) The cartons are chilled food and must stay at 2–6°C.
B2) The cartons have lithium batteries inside, and one carton is torn (damaged packaging).
B3) The cartons are wet and leaking liquid from a drum.

Job C (chemical drum)

C1) The drum is wet outside and may be leaking, so it can be unsafe.
C2) The drum is fragile laptops with batteries and a torn corner.
C3) The drum is yogurt boxes and must be loaded fast.

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Task 3 — “Shipment card” writing (3 lines each)

Write a short card like a real warehouse note.

Job A

1. The cargo is _____.

2. It is _____ and _____.

3. First action: _____ the _____.

Job B

1. The cargo is _____.

2. It is not OK because _____ (torn / damaged / label problem).

3. First action: _____ the _____.

Job C

1. The cargo is _____.

2. It is not safe because _____ (wet / leaking).

3. First action: _____ and _____ (two actions).

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Task 4 — Choose handling / safety labels (more reading)

Available labels:

• ✅ OK TO SHIP

• ❄️ KEEP REFRIGERATED

• 📦 FRAGILE — DO NOT DROP

• 🔋 LITHIUM BATTERY

• ⚠️ DO NOT LOAD — DAMAGE

• 🧯 SPILL RISK — STOP & REPORT

• 🟧 QUARANTINE ZONE

Choose:

• Job A: choose TWO labels

• Job B: choose TWO labels

• Job C: choose TWO labels

Write like this:

Job __ needs: __ + __ because __.

(Your “because” must use at least one adjective: urgent, torn, wet, leaking, fragile, cold, etc.)

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Task 5 — What should Sam do first? (read the situation carefully)

Job A situation:

Truck is coming earlier. Dispatcher says: “Check temperature sticker. If too high, do not load.”
Best first action:

1. Load the pallet immediately because it is urgent

2. Check the temperature sticker + scan the pallet before loading

3. Put it on a warm shelf to make it easier to load

Job B situation:

Electronics cartons have lithium batteries. One carton corner is torn.
Best first action:

1. Put heavy boxes on top to save space

2. Repack/seal the torn carton and check battery labels

3. Ignore the corner, ship it fast

Job C situation:

Drum and pallet are wet. Strong smell. Wrap is loose.
Best first action:

1. Move it quickly to the truck so it leaves the warehouse

2. Stop movement, mark the area, inform supervisor (spill procedure)

3. Wipe it with a paper towel and continue normally

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Task 6 — Fill the gaps (word bank)

Word bank: urgent, fragile, cold, clean, wrapped, torn, damaged, wet, leaking, safe, labels, report, repack, scan

1. Job A is ______ today. It must stay ______. The pallet looks ______ and ______.

2. Job B is ______ because there are laptops inside. One carton is ______, so it is ______ packaging.

3. Job C looks ______ and may be ______, so it may not be ______.

4. First Sam must ______ the cargo and check correct ______.

5. If cargo is leaking, Sam must stop and ______.

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Task 7 — Make it professional (upgrade with and / but / because)

Rewrite each into ONE professional sentence.

1. The delivery is urgent. I must still check temperature.
   → _______________________________________________

2. The carton is torn. It has batteries inside.
   → _______________________________________________

3. The drum is wet. It smells strong.
   → _______________________________________________

4. The pallet is cold. It must be loaded today.
   → _______________________________________________

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Task 8 — Mini-mission (real logistics decision)

Choose the correct plan for each job.

Plans:

• Plan 1: ✅ “Ship / load now” (OK after checks)

• Plan 2: 📦 “Fix packaging / labels first, then ship”

• Plan 3: 🧯 “Stop + quarantine + report (do not load)”

Write:

• Job A → Plan __ (reason: ___)

• Job B → Plan __ (reason: ___)

• Job C → Plan __ (reason: ___)

Reason must include at least one adjective (urgent, cold, torn, fragile, wet, leaking, safe, etc.)

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Final output (end of lesson)

Write 3 short warehouse notes:

• Job A: The cargo is _____. It is _____ and _____. First action: _____.

• Job B: The cargo is _____. It is not OK because _____. First action: _____.

• Job C: The cargo is _____. It is not safe because _____. First action: _____ and _____.

Exercise A
Instruction: Choose ONE sentence that is wrong / not logical / not safe.

Set 1 (cold shipment)

A) Check the temperature sticker before you load the pallet.
B) Store the pallet on a warm shelf to speed up loading.
C) Scan the barcode and confirm the label.
D) Keep the pallet cold (2–6°C).

Set 2 (batteries)

A) Lithium battery cargo needs the correct label.
B) Inspect the carton before shipping.
C) Repack damaged cartons before shipping.
D) Put heavy cargo on top of battery cartons to save space.

Set 3 (possible leak)

A) If a drum is wet, stop moving it.
B) Use a spill kit and mark the area.
C) Put it on a shelf to dry, then ship.
D) Put it in the quarantine zone and write a report.

Set 4 (scanner vs barcode)

A) A scanner is used to scan a barcode.
B) A barcode is placed on a label.
C) You scan cargo before loading.
D) You scan the truck to check the temperature.

Set 5 (dock)

A) You unload at the dock.
B) The truck arrives at the dock.
C) You check labels at the dock.
D) You store cargo in the dock for 3 days.

Set 6 (wrap / seal)

A) You wrap a pallet with shrink wrap.
B) You seal a carton after you repack it.
C) You seal packaging to keep it closed.
D) You seal the barcode with tape.

Set 7 (separate vs quarantine)

A) Quarantine cargo that may be unsafe.
B) Separate damaged cargo from good cargo.
C) Separate first, then decide what to do.
D) Quarantine the cargo on the truck during delivery.

Set 8 (report)

A) If there is a leak, you must write a report.
B) Report the problem to the supervisor.
C) A report = “a short written incident note”.
D) A report is a place where you store cartons.

Set 9 (labels)

A) Labels help safe handling and documentation.
B) Battery shipments need correct labels.
C) Labels must match the cargo.
D) If labels are wrong, ignore it and ship fast.

Set 10 (shelf / store)

A) You store cargo on a shelf.
B) You store fragile cartons safely.
C) Shelves are for storage, not trucks.
D) You load cargo onto a shelf.

 

Exercise B (choose the best action pattern)

Instruction: For each scenario choose ONE best plan.
Scenario 1 — Cold pallet, urgent truck

Truck comes early. The pallet must stay 2–6°C.
A) Load → scan → check temperature sticker
B) Check temperature sticker → scan barcode → load
C) Store on warm shelf → load → label
D) Load fast → ignore sticker → report later

Scenario 2 — Torn carton (laptops + batteries)

One carton corner is torn. Lithium batteries inside.
A) Repack → seal → check labels
B) Load → unload → repack
C) Wrap the barcode → store in truck
D) Separate to shelf → ship without labels

Scenario 3 — Drum is wet + strong smell

Drum and pallet are wet. Wrap is loose.
A) Clean with towel → load → forget
B) Stop → use spill kit → report
C) Scan barcode → load → seal drum
D) Store on shelf → wait tomorrow

Scenario 4 — Labels don’t match the cargo

Box label says “food”, but inside are electronics cartons.
A) Load because urgent
B) Stop → correct label → scan barcode
C) Quarantine zone immediately
D) Unload at dock and ship with wrong label

Scenario 5 — Mixed shipment risk

Good cartons are next to wet drum area.
A) Separate cartons from the area → inspect → store safely
B) Wrap everything together → load
C) Load first, clean later
D) Scan only the wet drum and leave the rest
 

Exercise D — One-word Fix.

Instruction: Each sentence has ONE wrong word. Replace it with a correct word from the list.

1. “Scan the label with the scanner.” → ______
    
2. “Unload the pallet to the shelf.” → ______
    
3. “Use the barcode to clean the spill.” → ______
    
4. “Store the cargo in the truck.” → ______
    
5. “Wrap the drum with shrink wrap.” → ______
    
6. “Write a quarantine zone.” → ______
    
7. “Load cargo at the report.” → ______
    
8. “Inspect the scanner for damage.” → ______
    
9. “Quarantine the cargo on the dock during delivery.” → ______
    

“Seal the dock after repacking.” → ______